NDIS Glossary

AAA Access for All Abilities

AAT Administrative Appeals Tribunal

Advocates Advocates are people that can help participants and their families negotiate with the NDIA or their providers when there are problems. There are many free advocacy services but they can have long wait times.

AHPA Allied Health Professionals Australia

AHRC Australian Human Rights Commission

AIDIN Australian Injury and Disability Insurance Network

ANAO Australian National Audit Office

AND Australian Network on Disability

APS Australian Public Service

APSC Australian Public Service Commission

APY (Lands) Anangu Pitjantjatjara Yankunytjatjara

ARC Audit and Risk Committee

AT Assistive Technology

CALD Culturally and linguistically diverse

CEO Chief Executive Officer

CFO Chief Financial Officer

CICD Community inclusion and capacity development

COAG Council of Australian Governments

CPR Commonwealth Procurement Rules

DDA Disability Discrimination Act 1992

DHS Department of Human Services now called Services Australia

DRC COAG Disability Reform Council

DSS Department of Social Services

EA Enterprise agreement

EMG Executive Management Group

EPMO Enterprise Programme Management Office

FaHCSIA Department of Families, Housing, Community Services and Indigenous Affairs

FASD Foetal alcohol spectrum disorders

Financial intermediary Another name for a plan manager

FPDN First Peoples Disability Network

FTE Full-time equivalent

IAGDP Indigenous Australian Government Development Programme

ICT Information and communications technology

IDRG Intellectual Disability Reference Group

IFA Individual Flexibility Arrangements

IPS Information Publication Scheme

JSC Joint Standing Committee on the NDIS

KPI Key performance indicator

LAC Local Area Coordinator. Local Area Coordinators meet with participants and families for the planning interview. Then they write a report and include funding recommendations based on the participant’s needs. They do not work for the National Disability Insurance Agency directly.

LCE Lifetime cost estimator

Line item Each type of support has a specific code and description of how a service can be delivered. It also lets participants, planners and coordinators know if they can access a particular type of support.

MoU Memorandum of understanding

NAT National Access Team

NDIA National Disability Insurance Agency. Manages the National Disability Insurance Scheme.

NDIS National Disability Insurance Scheme. A funding scheme set up in Australia to address inequity and disadvantage for Australians living with a disability.

NDIS Code of Conduct Is a set of rules to protect participants rights  All providers must work within this code.

NDS National Disability Strategy

NGO Non-government organisation

NMHSRG NDIA Mental Health Sector Reference Group

Nominee A person who is nominated by the participant or the NDIA to act on behalf of the participant and make decisions about the NDIS plan. Children under 18 will always have a nominee.

NPY (Women’s Council) Ngaanyatjarra, Pitjantjatjara and Yankunytjatjara

OAIC Office of Australian Information Commissioner

OECD Organisation for Economic Cooperation and Development

Participant The person with a disability who has the NDIS plan

PBS Portfolio Budget Statement

PGPA Public governance performance and accountability

Plan manager/management If plan management is included in the participant’s plan they can choose a registered plan manager. This plan manager will pay the invoices (bills) for participants NIDS supports.

Plan The plan is the document that describes the funding that the planner or L.A.C. have included for the participant. A plan can go from anywhere between 3 months and 2 years. Usually a plan is for 1 year.

Plan-Managed When a plan manager is responsible for paying the service providers. Where a participant has a plan manager assisting them, providers need to send invoices directly to the participant’s plan manager. The plan manager will process the payment through the myplace provider portal and pay the provider.

Planner Employed by NDIA, the planners interview participants and their families and write up the funding plans.

Portal The place where providers and participants can check and manage all aspects of a NDIS plan and its billing.

Portal-Managed When the NDIA pays providers directly for services provided to participants. The provider will lodge their bill on the portal for payment. Registered providers need to submit a payment request through the myplace provider portal to receive payment for services or supports for participants who are NDIA-managed. Refer to the Using the myplace provider portal step-by-step guides for detailed steps on making payment requests. Providers need to submit a payment request within 90 days from the end of the service booking.

Provider Provides direct service to clients. A provider can be registered or unregistered with the NDIS. A provider can be an individual or a business.

PWDA People with Disability Australia

Quality and Safeguards Commission The commission is in charge of keeping participants safe. They manage provider registrations, safety standards, and participant complaints about providers.

RMR Risk Management Rules

SDF Sector Development Fund

SDOM Service Delivery Operating Model

Self-Managed When a participant chooses to undertake the financial management of the plan. They pay their providers and send invoices to NDIA for reimbursement. Participants who are self-managing their plan are invoiced by, and pay, providers directly. Participants need a receipt from the provider to acquit the expenditure against their plan using the myplace participant portal.

Service Agreement A contract between the provider and participant describing terms and conditions of the service.

SES Senior Executive Service

SPN Staff Participant Network

SPOC Single point of contact

Support Coordinator Is a person who helps participants and their families make the best use of their plan. Their main job is to help link participants with the best service providers.

TAFE Technical and further education

UN United Nations

VALID Victorian Advocacy League for Adults with Intellectual Disabilities

VCBS Values, capabilities and behaviours statement

VCE Victorian Certificate of Education

WHODAS World Health Organisation Disability Assessment Schedule

WHS Work health and safety