Since 1999 ALHCA has specialised in supporting young families, children and parents navigate their way through life‘s challenges. We primarily service NDIS Participants who are part of a family unit…caring for, empowering, nurturing, educating, supporting and protecting the participants whilst helping them achieve their goals.
We strive to match support workers with families, firstly considering their geographical location, the appropriate level of experience or qualification required, requested personality type, relevant skill set needed and much much more. It is however the participants choice as to which support worker they wish to engage. It is usually the warm fuzzy feeling that you get in the pit of your belly when you meet the right support worker that defines a good match for you and your family.
We have very strict and rigorous interview and selection protocols, all workers references have been thoroughly checked, they have attended in depth inductions and being assessed using a behavioural interviewing technique, we collect both written and verbal evidence and documentation that supports their suitability to provide care, assessing relevant qualifications, certificates and eligibility. We regularly update our support workers profiles to ensure that we include feedback from our current participants when assessing their continued suitability. Our team likes to sleep at night, hence we strive to provide support workers that meet all of your families requirements.
Our participants are in control of who they choose to help them reach their goals.